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  • What's the best place for my terrarium?
    Our terrariums thrive in bright yet indirect sunlight. To ensure optimal health and growth of the plants, it's essential to provide your terrarium with a generous amount of natural light while preventing direct sunlight exposure. For instance, if you have a north-facing window, consider placing your terrarium on the window sill. Alternatively, if your window faces south, position the terrarium away from direct sunlight to prevent overexposure. A helpful tip: During winter, refrain from placing the terrarium near a heater to avoid potential harm.
  • My terrarium has too much condensation. Why?
    Condensation is natural inside a terrarium. Water evaporates by transpiration, usually towards the end of the day. As it is closed and the glass surface is colder, the gas becomes water again and forms little droplets that will fall back to the plants. A healthy terrarium should always have a small amount of condensation on the glass. Now, if you notice that there is too much of it (so much that it prevents you from seeing what's inside), the following is for you. Here are the potential reasons and what you can do. -IT'S TOO HOT AROUND: avoid heaters, direct sunlight and any other source of heat next to your terrarium. Your terrarium should be at room temperature (15-25 degrees). Open your terrarium for a day or 2 to let it evaporate, and add a few ml of water and close it again. -YOUR TERRARIUM IS OVERWATERED: It's rare, but it can happen. If so, open the terrarium for 1-2 days and close the terrarium. Repeat if necessary.
  • What type of plants are inside?
    Terrariums create a humid environment suited for specific plant varieties. Imagine the interior climate as tropical—warm and humid. Consequently, the thriving plants are those accustomed to tropical conditions or are adaptable to high humidity. The following plants are utilised in our terrariums: -WB60: Fittonia Albivenis, commonly known as the nerve plant, with variations in colours such as white, pink, red, lime green, and purple. This plant originates from tropical rainforests in South America, particularly Peru, and typically grows to a height of 10-15cm. -WB80: A combination of Fittonia and either English ivy or Spider plant. -WB125: Incorporates Fittonia, English ivy, and Ficus Pumila, also recognised as creeping fig, native to East Asia.
  • How long will my terrarium live for?
    That's a good question. Observation is key. Much like caring for a house plant, the longevity of your terrarium will hinge on the attention it receives. Terrariums generally require minimal upkeep, but there are steps you can take to ensure they thrive. -IDEAL LOCATION: Place it where it can receive bright yet indirect sunlight, maintaining room temperature and avoiding proximity to heaters. -ADD WATER IF NEEDED: Evaporation can occur over time, as the terrarium is not 100% hermetic. Check the moss's colour—healthy moss should be dark green. If it begins to fade, it's time to add a few ml of water. Use a kitchen syringe for precision, opting for filtered water or, ideally, rainwater. -REGULAR PRUNING AND DEBRIS REMOVAL: Trim plants as needed and promptly remove any decaying parts to prevent mould formation, ensuring the terrarium stays vibrant. -I'VE DONE IT ALL, BUT MY TERRARIUM REMAINS UNHAPPY: This situation can occur, as plants have specific preferences for their environment. Consider relocating your terrarium to a different spot and observe if there is an improvement.
  • My terrarium has been shaken, can I exchange it?
    Terrariums are very fragile and need to be kept upright and avoid shaking. Instructions are written on the box too in order to avoid accidents. We also make sure to hand deliver our terrariums personally as we cannot yet trust any courier company. Although our terrariums are non refundable and cannot be returned, exceptions may apply and we suggest that you get in touch with us as soon as possible, so that we can see what can be done.
  • My terrarium is getting dry inside, what can I do?
    While we adhere to a precise recipe for each terrarium, variations in drying time may occur. It's crucial not to delay intervention until the terrarium is fully dried out, as this could prove too late. When initial signs of dryness emerge, take the following steps: -OPEN THE LID AND ADD A FEW DROPS of filtered water, or preferably rainwater if available. Subsequently, securely close the lid, ensuring there are no gaps.
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